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Terms of Use

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of domain name [www.madebymizo.com] (“Website”).

The Platform is owned by North-East Marketing and Procurement Private Limited (NEMP), a Private Limited Company  with its registered office at 2nd Floor,tili Center, Mission Veng, Aizawl, Tlangnuam (part), Mizoram, India, 796005.

Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transactions. By mere use of the Platform, You shall be contracting with North-East Marketing and Procurement Private Limited and these terms and conditions including the policies constitute Your binding obligations, with North-East Marketing and Procurement Private Limited.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Platform by providing Registration Data while registering on the Platform as Registered User using the computer systems. North-East Marketing and Procurement Private Limited allows the User to surf the Platform or make purchases without registering on the Platform. The term "We", "Us", "Our" shall mean North-East Marketing and Procurement Private Limited.

ACCESSING, BROWSING, OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by MadebyMizo Policies (including but not limited to Privacy Policy available at Privacy) as amended from time to time.
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Membership Eligibility

Transaction on the Platform is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Platform. If you are a minor i.e., under the age of 18 years, you may use the Platform or access content on the Platform only under the supervision and prior consent/permission of a parent or legal guardian.
As a minor if you wish to transact on the Platform, such a transaction on the Platform may be made by your legal guardian or parents. North-East Marketing and Procurement Private Limited reserves the right to terminate your membership and/or refuse to provide you with access to the Platform if it is brought to North-East Marketing and Procurement Private Limited's notice or if it is discovered that You are under the age of 18 years and transacting on the Platform.
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Your Account and Registration Obligations

If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, We shall have the right to indefinitely suspend or terminate or block access to your membership on the Platform and refuse to provide You with access to the Platform.

Your mobile phone number and/or e-mail address is treated as Your primary identifier on the Platform. It is your responsibility to ensure that Your mobile phone number and your email address are up to date on the Platform at all times. You agree to notify Us promptly if your mobile phone number or e-mail address changes by updating the same on the Platform through a one-time password verification.

You agree that North-East Marketing and Procurement Private Limited shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised mobile phone number and/or e-mail address on the Website Platform.
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Communications

When You use the Platform or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
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Platform for Transaction and Communication

The Platform enables Buyers to purchase products uploaded by MadebyMizo on behalf of local entrepreneurs. North-East Marketing and Procurement Private Limited, through MadebyMizo, scouts, uploads, and sells these products on the Platform. Local entrepreneurs do not upload products themselves.

All commercial/contractual terms are offered by and agreed to between Buyers and MadebyMizo. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period, and mode of delivery, warranties related to products and services, and after-sales services related to products and services. North-East Marketing and Procurement Private Limited does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and MadebyMizo. All discounts, offers (including exchange offers) are provided by MadebyMizo.

Placement of order by a Buyer with MadebyMizo on the Platform is an offer to buy the product(s) by the Buyer to MadebyMizo and it shall not be construed as MadebyMizo's acceptance of Buyer's offer to buy the product(s) ordered. MadebyMizo retains the right to cancel any such order placed by the Buyer, at its sole discretion and the Buyer shall be intimated of the same by way of an email/SMS. Any transaction price paid by Buyer in case of such cancellation by MadebyMizo, shall be refunded to the Buyer. Further, MadebyMizo may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual's consumption quantity limit shall be based on various factors and at the sole discretion of MadebyMizo and may vary from individual to individual.

North-East Marketing and Procurement Private Limited does not make any representation or Warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform. North-East Marketing and Procurement Private Limited does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. North-East Marketing and Procurement Private Limited accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

North-East Marketing and Procurement Private Limited is not responsible for any non-performance or breach of any contract entered into between Buyers and MadebyMizo. North-East Marketing and Procurement Private Limited cannot and does not guarantee that the concerned Buyers and/or MadebyMizo will perform any transaction concluded on the Platform. North-East Marketing and Procurement Private Limited shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and MadebyMizo.

North-East Marketing and Procurement Private Limited does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Platform and use Your best judgment in that behalf.
North-East Marketing and Procurement Private Limited does not at any point of time during any transaction between Buyer and MadebyMizo on the Platform come into or take possession of any of the products or services offered by MadebyMizo nor does it at any point gain title to or have any rights or claims over the products or services offered by MadebyMizo to Buyer.
At no time shall North-East Marketing and Procurement Private Limited hold any right, title, or interest over the products nor shall North-East Marketing and Procurement Private Limited have any obligations or liabilities in respect of such contract entered into between Buyers and MadebyMizo. North-East Marketing and Procurement Private Limited is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products that are out of stock, unavailable, or back-ordered.

The Platform is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. North-East Marketing and Procurement Private Limited is only providing a platform for communication and it is agreed that the contract for the sale of any of the products or services shall be a strictly bipartite contract between MadebyMizo and the Buyer.
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Charges

Membership on the Platform is free for buyers. North-East Marketing and Procurement Private Limited does not charge any fee for browsing and buying on the Platform. However, North-East Marketing and Procurement Private Limited reserves the right to charge a fee and change its policies from time to time. In particular, North-East Marketing and Procurement Private Limited may at its sole discretion introduce new services and modify some or all of the existing services offered on the Platform. In such an event, North-East Marketing and Procurement Private Limited reserves the right to introduce fees for the new services offered or amend/introduce fees for existing/new services, as the case may be. Changes to the Fee Policy shall be posted on the Platform and such changes shall automatically become effective immediately after they are posted.

Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance with all applicable laws including those in India for making payments to North-East Marketing and Procurement Private Limited.
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Use of the Platform

  • You agree, undertake, and confirm that Your use of the Platform shall be strictly governed by the following binding principles:​

    • You shall not host, display, upload, modify, publish, transmit, update or share any information which:

    • belongs to another person and to which You do not have any right to;

    • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous;

    • invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

    • is misleading in any way;

    • is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

    • harasses or advocates harassment of another person;

    • involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

    • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

    • infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];

    • promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices;

    • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

    • provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

    • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

    • contains video, photographs, or images of another person (with a minor or an adult).

    • tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

    • engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Platform. Throughout this Terms of Use, North-East Marketing and Procurement Private Limited's prior written consent means a communication coming from North-East Marketing and Procurement Private Limited's Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;

    • solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;

    • interferes with another USER's use and enjoyment of the Platform or any other individual's User and enjoyment of similar services;

    • refers to any Platform or URL that, in Our sole discretion, contains material that is inappropriate for the Platform or any other Platform, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

    • harm minors in any way;

    • infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;

    • violates any law for the time being in force;

    • deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

    • impersonate another person;

    • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information;

    • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents the investigation of any offence or is insulting any other nation.

    • shall not be false, inaccurate or misleading;

    • shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.

      • shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;

 

You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity.

You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.

You shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Platform, or any other customer, including any account on the Platform not owned by You, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Platform.

You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms North-East Marketing and Procurement Private Limited, MadebyMizo, or otherwise engage in any conduct or action that might tarnish the image or reputation of North-East Marketing and Procurement Private Limited or sellers on platform or otherwise tarnish or dilute any North-East Marketing and Procurement Private Limited's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or North-East Marketing and Procurement Private Limited's systems or networks, or any systems or networks connected to North-East Marketing and Procurement Private Limited.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person's use of the Platform.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Platform or any service offered on or through the Platform. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
You may not use the Platform or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of North-East Marketing and Procurement Private Limited and / or others.

You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Platform.

From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over-emphasize the attributes of such products or services so as to mislead other Users in any manner.

You shall not engage in advertising to, or solicitation of, other Users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Platform or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Platform. It shall be a violation of these Terms of Use to use any information obtained from the Platform in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deems appropriate in its sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Platform) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with the investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

We reserve the right, but have no obligation, to monitor the materials posted on the Platform. North-East Marketing and Procurement Private Limited shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PLATFORM AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect North-East Marketing and Procurement Private Limited views. In no event shall North-East Marketing and Procurement Private Limited assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from the use of Content and/or the appearance of Content on the Platform. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Platform, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Platform.

It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Platform and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Platform, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the Platform You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Platform. Please carefully select the type of information that You publicly disclose or share with others on the Platform.

North-East Marketing and Procurement Private Limited shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
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Disclaimer of Warranties and Liability

This Platform, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, North-East Marketing and Procurement Private Limited does not warrant that:

  • This Platform will be constantly available, or available at all; or

  • The information on this Platform is complete, true, accurate or non-misleading.

 

North-East Marketing and Procurement Private Limited will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Platform. North-East Marketing and Procurement Private Limited does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Platform; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on Platform constitutes, or is meant to constitute, advice of any kind. All the Products sold on Platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication in case of any order or shipment or delivery related updates.


Indemnity

You shall indemnify and hold harmless North-East Marketing and Procurement Private Limited, its owner, licensee, affiliates, subsidiaries, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, Privacy Policy and other Policies, or Your violation of any law, rules, or regulations or the rights (including infringement of intellectual property rights) of a third party.
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Applicable Law

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Aizawl, Mizoram, India.
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Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on the Platform is presented solely for the purpose of sale in India. North-East Marketing and Procurement Private Limited makes no representation that materials on the Platform are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and North-East Marketing and Procurement Private Limited is not responsible for the supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
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Trademark, Copyright, and Restriction

This site is controlled and operated by North-East Marketing and Procurement Private Limited. All material on the Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on the Platform is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute any material from the Platform in any way, including by e-mail or other electronic means, without obtaining the prior consent of North-East Marketing and Procurement Private Limited. Modification of the materials or use of the materials for any other purpose will be a violation of the copyright and other intellectual property rights of North-East Marketing and Procurement Private Limited. The use of any such material on any other web site or networked computer environment is prohibited.
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Trademark complaint

North-East Marketing and Procurement Private Limited respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to North-East Marketing and Procurement Private Limited at madebymizo@gmail.com.
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Product Description

North-East Marketing and Procurement Private Limited attempts to be as accurate as possible. However, North-East Marketing and Procurement Private Limited does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by MadebyMizo itself is not as described, your sole remedy is to return it, in unused condition.
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Limitation of Liability

IN NO EVENT SHALL North-East Marketing and Procurement Private Limited BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM AND/OR SERVICES PROVIDED BY THE PLATFORM, WHETHER OR NOT North-East Marketing and Procurement Private Limited HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Termination

North-East Marketing and Procurement Private Limited may suspend or terminate your use of the Platform or any service if it believes, in its sole and absolute discretion, that you have breached any of the Terms.

If You or North-East Marketing and Procurement Private Limited terminates your use of the Platform or any service, North-East Marketing and Procurement Private Limited may delete any content or other materials relating to your use of the service and North-East Marketing and Procurement Private Limited will have no liability to you or any third party for doing so.

You shall be liable to pay for any services or products that you have already ordered until the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
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Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Aizawl, Mizoram, India.
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Contact Us

Please contact us at +91 8119869883 for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Platform.
These Terms of Use were last updated on 05-02-2025

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